AMIGA cloud was designed to automate office operations and make field data collection easier through the use of powerful web software and mobile devices. This software is a forward-thinking solution that grows with your organization. Whether you have a one-Representative operation or run remote offices independently from each other, the powerful reporting features and communication will help you run your business efficiently.
Why customers love AMIGA CLOUD?
User friendly and intuitive.
Amiga has been build the users in mind. it is a very user friendly and intuitive. No complicated training is required, couple of hours are enough for the users to grasp the system.Eliminate In-Office Data Entry
– Reduce costly manual data input by collecting accurate data on route.Offline Mobile
– You don't need internet connection all the day, data can be entered even if no internet connection is available. it works on both IOS and ANDROID devices.Minimize Repetitive Work –
Process information only once. Eliminate unnecessary paper shuffling.
Promotions – Promotions can be assigned and defined to several customers with multi-criteria: Qty/value/free foods it is a very flexible mix and match feature.Manage Your Warehouse – The ability to manage information over an optimized WAN in multiple states or countries.
GPS tracking – to display your customers on map, it allows you to track your representative actual route vs planned.
Marketing Study – a question and answer system that allows the users to gather information from the customers which can be used for a feasibility study and or to gather informations about the competition.
Internal messaging system –Internal messaging systems allow helps the representative and managers to get automatic notifications about tasks that started and or ended.
Cash van / pre-sales –it can be used to register direct sales or presales. the operations will be easier,faster and controllable.
BackOffice
Point of interest (customers ,leads, suppliers): can have multiple attributes such as (Classes/area/potentiality/speciality/types/district/regions/Category/paiement.
mode/delivery mode etc..) Each customer can have documents uploaded to its file.
Items: can have multiple attributes such as (Types/ Group/ Subgroup/ lines etc..)
Others: Visit: Customers Visits can be divided into categories each one can have multiple entries (Discussed type/Visit Type/ Visit Objectives)
Approval cycle: From the mobile a customer request can be entered and can be approved by the supervisor and or managers.
Promotions: Promotions are very versatile in AMIGA. (Volume discount/ Baskets/ Multiple price list including qty pricing)
ROUTES: The system has a sophisticated team hierarchy (Representative /Supervisor/ Area Managers/ Line managers) Each can only view the data of the users beneath it.
Product line access: View items is based on user/team. If you have multiple lines of items each line team can be separated and products are not see by the other team.
Call Cycle: Route planing is easy and sophisticated. each representative can enter the planned visits and for each visit details beforehand. the cycle can reviewed and digitally approved by the supervisor.
SKIP REASON: in case a planned visit can not be done. a "skip reason" can be entered thus letting the management know the reason and plan accordingly.
Questionnaire: a clever way to create questions campaigns that are viewed on the mobile devices for collecting information.
Targets: Representative target can be entered into the system and target progress can be checked periodically.
Medias: Different type of documentation medias such as (PDF/VIDEOS/PHOTOS etc..) can be upload into the system and viewable on the mobile devices.
Routes Reports: Multiple reports for the visits are available for multiple sections such as:
Request
visited poi
exception reports
visits realized vs planned route
coverage reports
visits by (Speciality/ district / potentiality / category)
Sales Report: Multiple reports for the sales are available for multiple sections such as:
List of orders
List of invoices
List of sold items
List of receipts
Statement of POIs
Balance of POIs
Receipts: receipts can be entered from the back office also.
Inventory Features:While amiga cloud is not a full featured ERP is contains multiple features that can help small business to do the basic works
Purchase order
Stock inventory
Stock item card
unpaid invoices
order status
etc..
EXTERNAL SALES STATISTICS: In case you have wholesalers and these wholesalers sell your product to different customers. you can gather the statistic and know who is settling what.
Mobile
Here is a sample of the actions/features that can be performed from the mobile application:
The application is fully offline/ the internet connection is used only in the begining of the day/shift and at the end. In case a connection is available within the day then the information are synced and can be viewed directly from the back office.
Customers are divided by planned and out of plan visits can be entered for both planned and out of plan customers:
planned (all the customers that should be visited that day.
out of plan all customers got that representative.
Call Cycle/route planing: This feature can be accessed either from the back office of the mobile.
Reporting; Multiple reports can be accessed from the mobile such as:
invoice list
receipt list
visit history
statement
order list
etc..
Geo-Location: the location of customers can be viewed on the map, AMIGA uses the features of google maps.
Skip Reason: in case a planned visit can not be performed, a skip reason can be entered.
VISITS: each visit is for one POI (customer)
Each visit has multiple attribute such as :
visit type
visit Objective
comment
In case of double visit which supervisor was with the rep
etc..
for each visit multiple action for the specified customer can be performed such as:
Give samples
issue an invoice
issue an order
issuer a receipt
talk about a product (discussed product)
enter customer feedback
digital signature from the customer
enter customer request (which then can be approved by the supervisor)
take photos/notes